HP Twitter Police Clear up my Customer Service Problem!

You CAN change how you’re treated by large companies. Twitter is bringing that reality to life…

I had an experience with a small HP Mini 1001tu netbook computer I bought recently here in Thailand. If you’re dealing with any large company like HP internationally you’re going to find it more difficult to get what you want. You should not settle – some things are unacceptable in USA or abroad.

Initially I was told I’d need to wait 3 months for a hard drive and pay $300 to replace the hard drive versus $425 to buy a whole new computer.

This was, of course – out of the question and I set about “making it right” by Tweeting until my beak was sore on Twitter about how I was going to set this HP notebook on fire for YouTube and drag it behind my motorbike all over this Thailand tourist packed town…

This is the story – on video (part 1):

Video (part 2)

Best of Life!

Vern

http://www.youtube.com/thaipulsedotcom

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About Vern

Aloha! I'm "Vern". I created this site to focus on Hawaii - all the islands - Oahu, Maui, Kauai, Big Island and even Molokai and Lanai and Kahoolawe when I can find information on them. I love living in Hawaii, and I think you would too. I hope you come away with something positive as a result of visiting Aim for Awesome. Feel free to add comments or contact me through email found at the Contact page. Best of life to you in 2011 - Aloha!

One Response to “HP Twitter Police Clear up my Customer Service Problem!”

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  1. [...] you know what? I heard from the right person. People can respond back with a direct message that nobody can see or with a reply which others can [...]


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